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® nabling global identi GLEIF Service Report June 2023 — Availability: The identified breaches were caused by a temporary outage of the Operating: All GLEIF services met their service level targets in the reporting period. access network; GLEIF is implementing measures to avoid recurrence of such an event in the future. All other GLEIF services met the availability targets in the reporting period. Availability Operating . . . . PROCESSING TIME FOR: Services with target =99.9% Services with target = 97.7% @ Check for Duplicates < 0.1 Minutes /1Minute 98.4% | Challenge LEI Data 100% | Customer Portal @ Data Governance Pre-Check 1Second | 3 Seconds 98.5% | Check for Duplicates 98.4% | Data Governance Pre-Check (GUI) @ GLEIF API 0.1Seconds /1 Second 98.4% | Data Governance Pre-Check 98.4% | LOU Communications Portal @ LOU Accreditation - Applicant documentation review 44 Days /45 Days LOU Accreditation - Candidate documentation review N/A / 3 Months 98.4% | GLEIF API @ LOU Annual Accreditation Verification 30 Days / 30 Days 98.4% | GLEIF Website @ Manage technical incidents - Priority 1 0.9 Hours [ 24 Hours 98.4% | LEI Search Manage technical incidents - Priority 2 N/A /2 Days @ Manage technical incidents - Priority 3 <1Day / 3 Days 98.4% | Upload LEI & LE-RD Files @ Register an account for gleif.org login <1Day / Next Day @ Upload LEI & LE-RD Files < 0.1Hours / 1Hour DISCLAIMER: All figures of this Service Report are derived from the Global Legal Entity Identifier Foundation (GLEIF). While every care has been taken in the compilation of this information, GLEIF will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within the Service Report. The text and graphic content of the Service Report may be used, printed and distributed ONLY with the copyright information displayed (© Copyright Global Legal Entity Identifier Foundation (GLEIF)).